How do I purchase a skin?
Browse our store, pick the skin you want, and complete the checkout process. After your purchase, we’ll provide detailed instructions on how to claim your skin.
Delivery times may vary depending on availability, but we strive to process orders within 7-14 days.
Is it safe to log in with Steam?
Absolutely! We use Steam’s official OpenID system, so we never see your password or other private account information.
Can I cancel my order or get a refund?
Yes, if the skin hasn’t been claimed or transferred yet, you can request a refund within 14 days. Please contact our support team to initiate the process.
Are all skins on your site legitimate and tradable?
Yes, we only sell verified CS2 skins that can be traded. Each item is carefully checked before being listed in our store.
What if Steam is temporarily down?
If Steam services are unavailable, delivery may be delayed. Your order will remain valid and will be completed once Steam is back online.
Do I need to make my Steam inventory public?
Yes, your Steam inventory must be accessible for us to successfully deliver the trade offer.
Can I change my Steam account after placing an order?
If your order hasn’t been completed yet, contact support right away. Once processing begins, changes may no longer be possible.
Do you store my payment details?
No, we never store full card information. Payments are securely handled through licensed payment providers.
What if an item becomes unavailable after purchase?
In rare cases where an item is no longer available, we will provide a replacement or issue a full refund.
How do I sell my CS2 skins?
Log in with your Steam account, select the skins you want to sell, set your price, and submit your listing. Once approved, your items will appear in the shop.
How long does it take for my listing to go live?
Listings are typically reviewed within a few hours. Once approved, your skin is automatically published and becomes visible to buyers.
How do I get paid after a sale?
Once your skin is sold and the payment is processed, your funds are released instantly. Make sure your card details are added under My Account → Payout Details before listing. A 10% commission applies to all sales.
